Additional Information

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Frequently Asked Questions

What is a Tyre Pressure Monitoring System? (TPMS)

A TPMS is an electronic system designed to monitor the air pressure inside pneumatic tires on various types of vehicles. The system reports real-time tire pressure information to the driver via a gauge, display, or warning light on the dashboard.

Promata TPMS can help maintain the right tire pressure which is crucial for vehicle safety, performance, and fuel efficiency.

Read more about the benefits of a TPMS.

What's the Ultimate TPMS Checklist?

A checklist for when you're purchasing TPMS! It lists the main features of TPMS to ensure you don't miss anything.

Check out the article here.

What is the difference between external and internal sensors?

External sensors screw onto the valve cap, making them ideal for DIY installation. They're lightweight, IP67-rated, and feature replaceable batteries, offering convenience for passenger vehicles and moderate 4WDing. However, they can be prone to damage from impacts, like rocks, and are at risk of theft due to their external placement.

Internal sensors, installed inside the tyre and replacing the valve stem, are protected from external elements and provide more accurate pressure readings. While they require professional installation, their hidden placement prevents theft and damage, making them a durable option for off-roading and heavy-duty use.

Read more about external vs internal sensors.

What to do if I have Promata external sensors and I rotate my tyres?

Simply unscrew the sensors and re-screw them onto the correct position on the tyres.

What to do if I have Promata internal sensors and I rotate my tyres?

For internal sensors: there are two methods.

  1. Use tyre swap function 
  2. Use pairing function 

If you own Promata Internal sensors (available from 2022), either method is fine. Pairing function may be easier. 

If you own Schrader sensors (available before October 2022), we strongly recommend Tyre Swap function - Choose two tyres and swap their location on the display.

Are replacement Promata TPMS sensors available?

Yes, replacement sensors can be purchased here. These sensors are universal and do not have location marks. You can program/pair the spare to that location.

What is the battery life for Promata TPMS sensors?

Battery life depends on usage. External battery life is 2 years. Internal battery life is 5 years. 

Are Promata TPMS sensor batteries replaceable?

The external sensors’ batteries are replaceable. Users can purchase the same type of batteries and replace old ones.

The internal sensors’ batteries are not replaceable. The sensor needs to be replaced when its battery is depleted in 5 years.

Do the internal sensors automatically program to the tyre location they are installed in, or do I need to program them in?

No, they are not automatic. A new sensor will need to be programmed to the display for the system to recognise it. NOTE: these sensors are not OE replacement sensors, they are compatible with Promata TPMS only.

How does the Mata 1E / Mata 1 display show the trailer and spare tyres?

There are three screens: Car screen (4 tyres max), trailer screen (4 tyres max), and spare tyre screen (2 tyres max). 

The display has automatic trailer hook/drop recognition. If the display detects the trailer sensors, it will automatically scroll between the car screen and the trailer screen. If there is no trailer, the display will not scroll to the trailer screen. 

The display does not normally show the spare tyres during the drive. A warning will pop up if spare tyre pressures are too low. Users can manually check each screen by pressing the “-” button on the display.

I need a unique set-up for my TPMS kit, and need some advice?

If you have any questions or if you need a custom kit, please email us with some details: vehicle + trailer set up, how many tyres, internal or external sensors in which locations, approximate length of vehicle.

Truck Internal Sensor Pairing Key Information

As the battery of the internal sensor is not replaceable, to preserve the life of the battery, the sensors will only emit signals once per hour when stationary and once per 4 minutes when moving over 20km per hour.

To correctly pair internal sensors:

1. Drive the vehicle for 20km per hour for about 5 minutes until tyre information is refreshed.

2. Pair the sensor using inflate/deflate method and finish pairing within 4 minutes after stopping.